Job Title: Freight Payment Specialist

Location: 1000 Abernathy Rd. NE, Atlanta, GA 30328, United States

Duration: 06 months with possible extension

Pay range: $20- 21/hr.

Job Description Summary

Daily research and resolve freight payment questions & issues regarding in-process invoices, rates, aged bills, etc. from carriers, Cass (WestRock’s Freight audit & Pay 3rd party provider), OTM, Manhattan, Corporate, AP, and sites; validate and process accessorial invoices into OTM.

How you will impact WestRock:

Provide support to sites and carriers on overall freight audit & payment invoice processes/rules
Review 3rd party FAP providers’ exception reports overall and by plant to review spikes, obtain supporting info, and resolve
Manage sites’ exception invoice count and send reminders 3xs per week
Monitor, manage, & resolve freight payment issues from the group Freight Payment email boxes
Run the Default rate and Short Pay reports, resolve rate issues, update rates in external FAP providers’, database, AS400, TMS systems, and send to Freight Procurement (to obtain new addendums)
Identify patterns/trends and resolve with applicable parties
Monitor and research root cause of rating errors on manufacturing systems including AS400, 3PL FAP providers’ systems, TMS systems, Transportation database, and file
Process accessorial invoices in our Transportation Management System, OTM
Monitor, manage, & resolve freight payment inquiries from the “TMS Detention” and “1101PaymentInquiries” email box

What you need to succeed:

Bachelor’s Degree required
Minimum of 0-4 years relevant experience in freight payment or financial and transportation
Excellent attention to detail and ability to organize and prioritize work
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.)
Excellent problem solving and process improvement skills
Must be a strong team player and be able to work independently
Must have excellent written and verbal communication skills
Must have ability to multi-task and an aptitude for processes
Display a sense of urgency and ability to work in a fast paced, time-sensitive environment

#CB
Rate/Salary: Pay range: $20- 21/hr

Freight Payment Specialist Contract

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